OTDs & FGAMS scaling Factsheet
The 2009 Budget Measure ‘Rural Health Workforce Strategy’ introduced a number of measures to respond to rural and remote workforce shortages. Key features of the strategy were:
- the transition to the Australian Standard Geographical Classification – Remoteness Areas (ASGC-RA) system to replace the Rural, Remote and Metropolitan Areas (RRMA) system
- scaling of workforce incentives.
Medicare provider number restrictions
OTDs and FGAMS working in private practice in Australia are subject to the Medicare provider number restrictions set out in section 19AB of the Act. OTDs and FGAMS are required to work in designated districts of workforce shortage (DWS) for a minimum of 10 years (usually referred to as the ‘10 year moratorium’) in order to access a Medicare provider number and Medicare benefits.
District of workforce shortage (DWS)
A DWS is a geographical area of Australia in which the population’s need for healthcare has not been met. Population needs for health care are deemed to be unmet if a district has less access to medical services than the national average.
Scaling for OTDs and FGAMS
Scaling is a non-cash incentive offering OTDs and FGAMS opportunities to reduce the 10 year moratorium restriction period. Time reductions are significantly greater for doctors who choose to work in more remote areas. (See the Australian Standard Geographical Classification – Remoteness Areas (ASGC-RA) table below.)
| RA Classification | RA Category | Scaling % discount | Restriction period reduced to |
|---|---|---|---|
| RA 1 | Major Cities | Nil | 10 years |
| RA 2 | Inner Regional | 10% | 9 years |
| RA 3 | Outer Regional | 30% | 7 years |
| RA 4 | Remote | 40% | 6 years |
| RA 5 | Very Remote | 50% | 5 years |
Start date
Scaling began on 1 July 2010 and is not retrospective.
Eligibility
All OTDs and FGAMS are eligible for scaling where:
- their ‘moratorium period’ has begun
- they hold a valid section 19AB exemption for the location where the services were provided (ie. their medical services attracted Medicare benefits)
- they’ve met the total ‘value of claims’ threshold for that month
- services were provided in an eligible ASGC-RA 2 – 5 category.
- The minimum ‘value of claims’ threshold is $5,000 per month.
- Doctors who don’t reach the minimum threshold will not receive scaling incentives for that period.
- Doctors participating on the 5 Year OTD Scheme should contact their Rural Workforce Agency for further information.
Determination of eligibility
Eligibility for a scaling discount is determined by Medicare Australia on a monthly basis. Medicare Australia calculates doctors’ claiming activities in all eligible ASGC-RA locations irrespective of the number of services provided in each category.
The calculation is based on the ‘date of service’ and ‘schedule fee’ of eligible Medicare services. The result determines whether the doctor has met the total ‘value of claims’ threshold of $5,000 for that month.
The calculation is based on the ‘date of service’ and ‘schedule fee’ of eligible Medicare services. The result determines whether the doctor has met the total ‘value of claims’ threshold of $5,000 for that month.
Eligible Medicare services
The ‘schedule fee’ of the following Medicare services is counted toward the total ‘value of claims’ each month:
- all MBS services, including assist at operation item numbers
- DVA (MBS) services
- late claims submitted after the end of a month (the scaling discount is applied retrospectively).
Non-eligible Medicare services
The following Medicare services are not counted:
- act of grace payments
- rejected claims
- bulk billing incentive items.
Application of scaling discounts
Where considered eligible each month, doctors receive the scaling discount applicable to the major ASGC –RA category (for that month).
The major ASGC-RA category is determined during the claiming activity calculation. It’s based on the ASGC-RA category location where the highest ‘value of claims’ were processed.
The major ASGC-RA category is determined during the claiming activity calculation. It’s based on the ASGC-RA category location where the highest ‘value of claims’ were processed.
Access to scaling information
Doctors with a Public Key Infrastructure (PKI) individual certificate will be able to view their scaling progress using Medicare Australia’s Health Professionals Online Services (HPOS).
Register online for a PKI individual certificate
or call Medicare’s eBusiness Service Centre: 1800 700 199
Find out more about HPOS services
Register online for a PKI individual certificate
or call Medicare’s eBusiness Service Centre: 1800 700 199
Find out more about HPOS services
Scaling enquiries
Call Medicare Australia on 132 150.
Medicare Australia applies monthly scaling using the date of service for the month being scaled. Monthly scaling identifies any claims with a date of service during the previous three month period.
To ensure all late claims are included, an automated recalculation runs in March and September each year, to identify any additional claims during the previous 6 month period. The automated process collects any additional claims for the previous 2 year period.
To ensure all late claims are included, an automated recalculation runs in March and September each year, to identify any additional claims during the previous 6 month period. The automated process collects any additional claims for the previous 2 year period.
Completion of return of service obligation
Each month, Medicare Australia calculates and displays eligible doctors revised ‘scaled’ end dates in the HPOS system. Doctors can view their progress towards meeting their return of service obligation.
This process continues until the revised scaled end date is equal to the actual date (ie today’s date).
When this happens:
This process continues until the revised scaled end date is equal to the actual date (ie today’s date).
When this happens:
- The doctor has met the return of service obligation under the Act and no longer has to practise in a district of workforce shortage.
- Medicare Australia automatically applies an open-ended ‘scaling class’ 19AB exemption to a doctor’s record that is non-location specific. This allows the doctor to practice in any location.
- For any new locations, doctors will need to apply for a Medicare provider number through Medicare Australia (as all doctors are required to).

